Emergency Communication Specialist I

Posted on 26-02-2023 , by: jrajewski , 0 Comments

The ECS I, II (Call Taker/ACSC) position is a highly professional position that is responsible for specialized work. This position is responsible for mitigating incoming emergency and non-emergency calls via an IP based telephone system, extracting information regarding the call to prioritize and initiating entry to the Computer Aided Dispatch (CAD) system. This position searches for warrants, vehicle registration and driver’s information as appropriately requested. This position has limited dispatch of animal control officers. This position also plays a critical role in safety of the public and first responders throughout Adams County. This position requires handling of highly sensitive and confidential information. The position environment is a 24 hour, 7 days a week operation and assigned shifts work varying hours, weekends and holidays, to include, but not limited to day shift, swing shifts, grave shifts. The position is required to work one (1) weekend day each work week as a part of the assigned “shift work week.” Hours assigned are based on a seniority shift bidding process. The ECS I, II position is an entry level position.